Managing People for Better Performance

Course description and benefits

Leaders are an essential part of any workplace and in this course participants will learn how to be an effective and respected manager. Skills such as communicating clearly, eye contact and refining listening skills will be emphasized.

Who will benefit

• General Managers
• Senior managers
• Customer relations executives
• Project co-coordinators
• Other interested stakeholders

Course Outline

• Improvement of leadership skills
• Learning constructive communication skills
• Evaluation of current managerial style
• Understanding the importance of a well-managed staff
• Defining expectations

Course outcomes

On completion of this course, participants will:

• Deploy communication methods that convey a clear and concise message to your staff.
• Apply feedback and constructive criticism of current managerial style to the work setting.
• Understand the different ways in which an effective leader is instrumental for business success.

Course format

The course is a combination of classroom time and learning workshops. Classroom sessions are intensive and participative and will include a variety of approaches such as lectures, group discussions and practical exercises. A number of guest lecturers will also make presentations, aiding the overall learning experience.

Presenters

The course presenters will include top-level industry experts and practitioners.

Course materials

In addition to comprehensive course notes, participants will be provided with course bags, core textbooks and a notebook.

Tea break and lunch will also be provided.

Venues Dates Cost

Dublin – 24-28 July – $4,000 per participant

London

Dubai – 13-17 November – $4,000 per participant

Local (Nigeria) – 10-14 April

11-15 September – N250,000 inclusive of VAT per participant