Managing People for Better Performance

Course description and benefits

Participants are given the opportunity to learn about effectively managing people and are supplied with the tools to enhance their leadership skills. The course examines different management styles and techniques and expands on the benefits of a well-managed staff. Skills such as communicating clearly, eye contact and refining listening skills will be emphasized.

Who will benefit

• Directors in the private/public sector
• Project leaders/managers in all sectors
• Line/division managers
• Middle-cadre officers
• New, established and emerging entrepreneurs
• NGO representatives
• Trade union activists
• Corporate administrators
• Communication/information officers
• Information analysts
• Educators: teachers/lecturers/administrators
• HR managers
• All business people
• Sports team managers
• Other interested stakeholders

Course outline

• Improvement of leadership skills
• Learning constructive communication skills
• Evaluation of current managerial style
• Understanding the importance of a well managed staff
• Defining expectations

Course outcomes

On completion of this course, participants will:

• Deploy clear communication methods.
• Apply constructive criticism of current managerial style to work setting.
• Understand the different ways in which an effective leader is instrumental to business success.

Course format

The course is a combination of classroom time and learning workshops. Classroom sessions are inten­sive and participative and will include a variety of approaches such as lectures, group discussions and practical exercises. A number of guest lecturers will also make presentations, aiding the overall learning experience.

Presenters

The course presenters will include top-level industry experts and practitioners.

Course materials

In addition to comprehensive course notes, par­ticipants will be provided with course bags, core textbooks and a notebook.

Tea break and lunch will also be provided.