Effective Negotiation Techniques

Course description and benefits

This is a workshop for professionals who are required to negotiate throughout their daily working lives and are looking for a way to learn more effective and useful negotiation skills. Participants will learn about negotiating styles and how to overcome challenges through negotiation.

Who will benefit

• All business people
• Negotiators
• Law enforcement officials
• Political representatives
• Management consultants
• HR professionals
• Middle-cadre officers
• NGO executives
• Trade union representatives
• Student union leaders
• Other interested stakeholders

Course outline

• Definition of negotiation
• When to use negotiation
• Negotiation styles
• Overcoming challenges when it comes to negotiation
• The elements of negotiation

Course outcomes

On completion of this course participants will:

• Know what effective negotiation is.
• Have a confident and positive negotiation style. • Be able to structure the negotiation process in a productive way.

• Understand the elements of persuasion.
• Be able to effectively implement learned techniques.

Course format

The course is a combination of classroom time and learning workshops. Classroom sessions are inten­sive and participative and will include a variety of approaches such as lectures, group discussions and practical exercises. A number of guest lecturers will also make presentations, aiding the overall learning experience.

Presenters

The course presenters will include top-level industry experts and practitioners.

Course materials

In addition to comprehensive course notes, par­ticipants will be provided with course bags, core textbooks and a notebook.

Tea break and lunch will also be provided.