Effective Human Resources Executives

Course description and benefits

This course teaches participants what they need to know to become effective human resources execu­tives, and run a successful human resources opera­tion. You’ll learn how to attract and recruit talented employees, different approaches to training and up- skilling of existing employees, and how to retain key staff. You’ll also learn about up-to-date procedures for dealing with complaints and disciplinary issues.

Who will benefit

• Human resources executives
• Human resources managers
• General managers
• Entrepreneurs
• Public sector personnel managers

Course outline

• Employee recruitment and retention
• Training programmes
• Setting incentives
• Complaints and discipline
• Current regulations

Course outcomes

On completion of this course, participants will:

• Know how to come up with a human resources strategy for recruitment.
• Be aware of different approaches to employee training.
• Understand the current regulatory environment. • Know different approaches to discipline.
• Understand how to deal with complaints.

Course format

The course is a combination of classroom time and learning workshops. Classroom sessions are inten­sive and participative and will include a variety of approaches such as lectures, group discussions and practical exercises. A number of guest lecturers will also make presentations, aiding the overall learning experience.

Presenters

The course presenters will include top-level industry experts and practitioners.

Course materials

In addition to comprehensive course notes, participants will be provided with course bags, core textbooks and a notebook.

Tea break and lunch will also be provided.